Schedule:
Monday – Friday
Prairie Rehabilitation is seeking a full-time patient care coordinator for one of our Sioux Falls, SD clinics. We provide physical, occupational, speech, and hand therapy. This position will be interacting with both patients and therapists, assuring excellent communication in regards to insurance, scheduling needs, and patient concerns/feedback.
Job responsibilities include:
- Greeting everyone who enters the clinic in a friendly and welcoming manner
- Collecting new patient intake information, including data entry
- Collecting co-payments & co-insurance
- Answering phones and transferring/screening calls as appropriate
- Scheduling new & existing patients and making schedule adjustments as needed
- Verifying insurance coverage
- Providing accurate and clear directions to patients prior to their first visit
- Preparing and typing routine correspondence, form letters, and reports
- Setting up and maintaining filing systems and databases as applicable
- Completing forms and reports as required by the company and outside vendors and agencies
- Making copies of correspondence and other printed matter as required
- Ensuring patient privacy by following HIPAA
- Taking care of all mail, fax, and copy requests
- Maintaining inventory of the necessary office forms and supplies
- Assisting in auditing records for ongoing compliance with medical records standards
- Closing duties: laundry, restocking, general cleaning etc.
- Other duties as assigned
Qualifications:
- Exceptional communication skills
- Detail oriented
- Strong organizational skills
- Professional attitude and appearance
- Ability to multi-task
- Data Entry experience
- Self-motivated
- Positive attitude
This position requires significant use of Microsoft Office, Adobe, and other industry-specific software, good phone etiquette, multi-tasking, and efficiency with all projects. Applicant must be extremely capable of understanding and learning new computer systems and administrative processes. Prairie Rehabilitation provides a culture of care, compassion, and human connection with our patients – applicants must be willing to do the same.
We offer a positive and challenging work environment. Applications can be found on our website under About, then Join Our Team. Qualified applicants should mail or email a cover letter, resume, and application to the address below. Please no phone calls.
Danielle D., HR
ddurland@prairierehab.com
Prairie Rehabilitation
1720 S Cliff Ave
Sioux Falls, SD 57105
www.prairierehab.com